Terms and conditions

• Terms and conditions

These Terms and Conditions ("Terms") regulate the use of this website and the purchase of products through the Aqui à Volta online store (www.aquiavolta.pt). By using this website, the user agrees to comply with these terms.

We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use the Site after any modifications, you agree to be bound by the updated Terms.

• Products

The products available on this Site are subject to availability and may be withdrawn at any time. We make reasonable efforts to accurately display the products available on our Site. However, we cannot guarantee that product images and descriptions are accurate, complete, current, or error-free.
If it turns out that a purchased product is out of stock, the customer will be contacted to choose whether to return the money or exchange it for another available product.

IMPORTANT: Product colors may vary slightly when viewed in person. The tones presented on the website may vary depending on the screen, brightness settings, among other factors, on which the user is viewing the product.

• Prices and Payments

Product prices are in euros (€) and include VAT. The value of shipping costs will be displayed during the checkout process. Prices may be updated at any time without prior notice. The prices displayed at the time of purchase are those applicable to your purchase. We accept payments via credit card and other options available on our Site.

• Shipping

We ship products throughout Portugal. The shipping cost is calculated at the time of purchase and may vary depending on the recipient's location and the shipping method selected. We make reasonable efforts to deliver products within the timeframe indicated on the checkout page. However, we cannot guarantee that the delivery time will be met due to circumstances beyond our control.

Shipping is done via registered CTT, and in some cases express CTT. The products are packaged in such a way that they reach the customer in perfect condition, however Aqui à Volta is not responsible for damages caused by the delivery company's misconduct, which may cause damage to the products sent.
In case of receiving damaged products, the cause of which is perfectly identifiable as the carrier's negligence, the customer must contact us so that we can try to ensure that the carrier resolves the situation.

• Return policy

We offer a 14-day return policy for products purchased on our Website. If you are not satisfied with your purchase, please contact us to begin the return process. Returned products must be in perfect condition and in their original packaging, along with all accessories and documentation provided. You will be responsible for the cost of shipping the product back to us.

• Privacy

We respect the privacy of our customers and Site users. We collect and process your personal information in accordance with our Privacy Policy, which you can view on our Privacy Policy page.

• Intellectual property

All intellectual property rights relating to the Site and the products available on our Site are the property of our company or our licensors. You may not reproduce, distribute, display, modify or use any content on the Site or products without our written permission.

• Limitation of Liability

Under no circumstances will we be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use the Site or the products available on our Site.
There may be links to other websites on our website. Aqui à Volta is unaware of their terms and conditions, as well as their privacy policies.

last update: April 2024