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Privacy Policy

These privacy policies define how 'Aqui à Volta protects/uses the information you provide when you use our website 
'Aqui à Volta' is a registered trademark, belonging to the company VULPINO, Lda., NIPC 504503049, with headquarters at Estrada de S. Bernardo 224, 1º, 3810-073 Aveiro, and store at Rua dos Combatentes da Grande Guerra, 40, 3810-087 Aveiro.
 The person responsible for data processing is 'Aqui à Volta', which can be contacted through the following means:
Telephone: 917391878 (call to national mobile network)
Address: Rua dos Combatentes da Grande Guerra, 40, 3810-087 Aveiro
Email: This Privacy Policy applies to data that has been directly provided by the respective holder or collected when the holder accesses our website.
 Information collected: 
Name – to identify the customer of our website.
 E-mail – to make relevant communications related to orders placed. 
Address – for sending orders placed, as well as necessary accounting documents.
 Mobile phone – as an alternative contact if communication via email is not possible. 
Tax Identification Number – for billing purposes.
 Device information: We may collect information about the device you use to access our website, such as your IP address, browser type and operating system.
Aqui à Volta does not sell and/or share data to external entities. The data collected is only for order processing, and internal statistical data, not shared with companies or entities external to Aqui à Volta.
 As will be mentioned in this privacy policy, only essential data is shared with partner companies with specific tasks to fulfill the due processing of orders, namely for sending orders, this sharing being duly accepted by the customer. 
If a customer registers on our website, their order history will also be collected and saved.
 The provision of this requested data by the customer indicates unequivocal and informed consent that they be processed for the purposes referred to in the privacy policy herein. 
The data requested and collected will be used to conclude the purchase and sale contract between the customer and Aqui à Volta, for processing orders, invoicing and returns. When placing an order, the products purchased, their price, the payment method, the delivery date and the delivery address are recorded.
 The period for which personal data is stored and preserved varies according to the purpose for which the information is processed. In fact, there are legal requirements that require data to be kept for a minimum period. Therefore, and whenever there is no specific legal requirement, data will be stored and retained only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, under the terms defined by law.
We only share your data with partner companies, for specific purposes, namely to send orders.
 Data may be shared with CTT - Correios de Portugal, SA, which can be contacted via telephone 707262626 and email
The data is stored on the online platform on which the website is built –

We are constantly committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, appropriate physical, electronic and administrative procedures have been established to safeguard and protect the information we collect online, restricting access to stored data to employees specifically authorized for that purpose.
Rights of Personal Data Holders
Aqui à Volta, in compliance with the provisions of the GDPR, guarantees holders of personal data the following rights:
 1. Right of Access: right to obtain information about which of your personal data is processed, the purposes of the processing, the retention periods, among others.
2. Right to Rectification: right to request the rectification of your personal data that is inaccurate or to request that incomplete personal data be completed, such as address, NIF, email, telephone contacts, or others.
 3. Right to be forgotten: right to have your personal data forgotten, as long as there are no valid grounds for its conservation, such as cases in which Cais À Porta, Lda. is obliged to keep the data for compliance of a legal obligation or because legal proceedings are ongoing.
4. Right to Portability: right to receive the data you provided to us in a commonly used, machine-readable digital format.
 5. Right to Limitation: right to request the limitation of the processing of your personal data, in the form of: (i) suspension of processing or (ii) limitation of the scope of processing to certain categories of data or processing purposes.
6. Right to Withdraw Consent or Right to Oppose: right to oppose or withdraw your consent, at any time, to data processing that is based solely on said consent, as for example, in the case of data processing for purposes marketing, as long as there are no legitimate interests that prevail over your interests, rights and freedoms, such as defending a right in legal proceedings.
 7. Right to complain: right to lodge a complaint with the national control authority, the CNPD.
Contacts of the National Data Protection Commission:
Av. D. Carlos I, 134 - 1.º 1200-651 Lisbon
Tel: +351 213928400
Fax: +351 213976832
 Links to other sites: 
Our website may contain links to other websites of interest. However, once you have used these links, you should note that we do not have any control over these other sites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy policies.
 You should pay attention to the privacy policies applicable to the websites in question.
Personal Data Breach
In the event of a breach of personal data, the controller shall notify the controlling entity without undue delay, and whenever possible, within 72 hours of becoming aware of it, unless the breach of personal data is not likely to result in a risk to the rights and guarantees of natural persons.
This Cookies Policy explains how we use cookies and similar technologies on our website to provide, improve, promote and protect our services. By using our website, you agree to the use of cookies as described in this policy.
 What are cookies?
Cookies are small text files that are stored on your device when you visit a website. These files contain information that is transferred to your device and is used to improve your browsing experience.
 What types of cookies do we use?
We use the following types of cookies:
 1. Strictly necessary cookies: These cookies are essential to allow you to browse our website and use its features. Without these cookies, we cannot provide certain services you have requested.
2. Performance cookies: These cookies allow us to analyze how visitors use our website and monitor its performance. This information helps us to continually improve our website and provide a better user experience.
 3. Functionality cookies: These cookies allow us to remember the choices you make while using our website, such as your preferred language or the region you are in. This information allows us to personalize your experience and make it more convenient.
How can you manage cookies?
 You can manage cookies in your browser or device settings. However, disabling certain types of cookies may affect your website experience.
Changes to this policy
 We reserve the right to modify this Cookie Policy at any time. Any changes will be effective immediately upon posting of the updated policy on our website.
Contact us:
 If you have any questions about our cookie policy, you can contact us through our customer support channels.